RETURN POLICY: At Nappily Naturals, we are dedicated to bringing you exceptional quality products and service. Our return goods policy is outlined below. 1. Within 30 days of invoice date, Nappily Naturals will accept the return of any product on the basis of quality issues or shipping mistakes. 2. Requests for product returns must be authorized in writing and receive approval from Nappily Naturals before replacement merchandise or credit memo will be issued. 3. In order to receive full credit, all returns must be in saleable condition and accompanied with a copy of the invoice. 4. All freight and handling charges on returned goods are the responsibility of the customer. To make sure your returns are processed quickly and accurately, please contact us at 1+323-903-6655 for instructions before shipping returns.